Complaint Procedures

• Complaints must be typed, signed, and notarized
• Give the full name and address of the licensee and/or establishment (respondents) your complaint is against.
• Be sure to include a number where you (Complainant) can be reached
• State facts clearly. If there are any documents that are pertinent to the complaint, copies should be included
• Individuals wishing to attest to or verify your complaint may submit an affidavit. The affidavit must be signed, typed, and notarized.
• After the complaint is received in the Board Office, it is sent by certified letter to the respondent. The respondent has 15 days from the date of receipt to respond to the Board. Failure to respond to the complaint in the allotted 15 days is a violation.
• At the next scheduled Board meeting, following the receipt of the Answer, the Complaint and Answer are reviewed by the Board and the Boards Counsel for a determination as to evidence of violations. If it is determined there is sufficient evidence of violations, a Hearing date is set. The Complainant and the Respondent are notified and are expected to be present. If the Board determines that there are no violations the Complainant is dismissed and both the Complainant and Respondent are notified.

If you would like to file a complaint against a funeral establishment, embalmer and/or funeral director, please click Complaint Form